Terms & Conditions

Please read these Terms and Conditions carefully before using the services offered by Shafaq International (“Company”, “we”, “our”, or “us”) through our website www.shafaqinternational.com. By accessing our website or using our services, you agree to be bound by these Terms.

1. Services Offered

Shafaq International provides immigration consultancy services including but not limited to:

• Visa application assistance and documentation
• Immigration advice and consultation
• Study abroad and work permit guidance
• Document verification and preparation support
• Education-related AI services (Indian Ed platform)

2. Disclaimer of Guarantee

We provide consultancy and assistance services only. We do not guarantee visa approval or immigration success. Final decisions rest solely with the respective government authorities, embassies, and consulates. Our role is limited to providing guidance and support in the application process.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and truthful information and documents
• Inform us immediately of any changes in your circumstances
• Not submit fraudulent, forged, or misleading documents
• Pay the agreed service fees on time
• Cooperate fully during the application process

4. Fees and Payment

• Service fees are clearly communicated before engagement
• Payments are accepted via Razorpay (UPI, Credit/Debit Card, Net Banking)
• All fees are in Indian Rupees (INR) unless stated otherwise
• Fees once paid are subject to our Refund Policy
• We reserve the right to revise our fee structure with prior notice

5. Intellectual Property

All content on this website including text, graphics, logos, images, and software is the property of Shafaq International and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

6. Limitation of Liability

To the maximum extent permitted by law, Shafaq International shall not be liable for:

• Visa rejection or immigration application failure
• Delays caused by government authorities
• Loss of documents by courier or postal services
• Indirect, incidental, or consequential damages
• Any actions taken based on information provided on our website

7. Confidentiality

We maintain strict confidentiality of all client information and documents. We will not disclose your information to unauthorized third parties. All our staff are bound by confidentiality agreements.

8. Termination of Services

We reserve the right to terminate or suspend services if:

• Client provides false or misleading information
• Client engages in fraudulent activities
• Payment obligations are not fulfilled
• Client behaves in an abusive or threatening manner toward our staff

9. Website Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit harmful, offensive, or disruptive content
• Use automated tools to scrape or collect data from our website

10. Third-Party Services

Our website may integrate third-party services including payment gateways (Razorpay) and AI services. These services have their own terms and conditions, and we are not responsible for their actions or policies.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the revised Terms.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India. We encourage resolution of disputes through mutual discussion before legal recourse.